![]() "KeyBank is taking proactive steps to help our clients prevent fraud attempts similar to this case by educating through direct email communications, investment in our security systems, and multifactor authentication," the bank added in a statement. KeyBank, where Rausch is a customer, said it "has made the client's funds whole again" after she was victimized by a "phone call scammer who convinced her to provide information that enabled access to her account." Livestream and schedule available 24/7 when signed in with your TV provider. APP FEATURES: Watch Your Way Watch the latest episodes of new MSNBC shows the day after they air on TV. ![]() "They can do that through social engineering like a phone call where they pose as the bank." You’ll also receive three credits to watch episodes for free before signing in with your TV provider. "Criminals right now are trying to get around this second factor, so they have to hack your online bank account access, and they have to somehow essentially hack your text messages to get the answer," he said. While Zelle also emphasized its current security features, such as identity verification and multifactor authentication, Sullivan said he isn’t convinced they will completely deter future attacks on consumer accounts.
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